Rowmote FAQ
Answers for Rowmote, Rowmote Pro, and Rowmote Helper. If the trackpad or keyboard isn't responding, start with granting permissions — it's the most common fix. Need the Helper itself?Download it here.
Setup & troubleshooting
- Granting trackpad & keyboard permissions on macOS
- Rowmote doesn’t list my computer in its Settings
- Rowmote lists my computer, but the connection 'times out' and fails.
- Fixing Issues with Controls Not Working
- Improving performance of Rowmote
- Removing Paired Devices from Rowmote
- Using Rowmote without a Wireless Network
Using Rowmote
From the archive
These cover older hardware and software, and are kept for reference.
Didn't find it? Email support@rowmote.com — a crash log or screenshot helps.