Support
We have a strict no-crashing, no-confusing policy… but every once in a while software misbehaves. Here's how to get unstuck fast.
Rowmote FAQ
Setup, permissions, troubleshooting, and how-tos for Rowmote, Rowmote Pro, and Rowmote Helper — the most common questions, answered.
Rowmote Helper download
The free Mac companion app, with builds for every macOS back to 10.4 Tiger.
Sending a crash log
Two minutes with Settings, and your report becomes ten times more useful.
Taking a screenshot
Show us what you're seeing — worth at least a thousand words of description.
Email support, per app
| App | Support email | App Store |
|---|---|---|
| ICD10 Consult | support@regularrateandrhythm.com | View ↗ |
| Perfect OB Wheel & Tracker | support@regularrateandrhythm.com | View ↗ |
| Rowmote | support@rowmote.com | View ↗ |
| MediMath Medical Calculator | support@regularrateandrhythm.com | View ↗ |
| Optics Clinical Calculator | support@regularrateandrhythm.com | View ↗ |
| Med Mnemonics | support@regularrateandrhythm.com | View ↗ |
| MedAbbreviations | support@regularrateandrhythm.com | View ↗ |
Not sure where to write? support@regularrateandrhythm.com reaches a human either way.